Show All Answers

1. I’m having trouble with my Parcel Viewer.

1. If your using RETTEW.s “GIS Locator” program please direct your
questions to the Lancaster County Association of Realtors (LCAR) at (717)
569-4652. As of April 15, 2007 RETTEW no longer supports the “GIS
Locator.” This application uses our data, but we also do not support the
product.
2. If you are having trouble loading the Parcel Viewer CD; try the help
section on the disc: LCPVHELP.EXE
3. For specific questions or problems, call the GIS Division at 717-391-7550
and someone will assist you.

2. The Parcel Viewer help document will not open.

If you are running Windows 7 - 64 bit, the help document will not open properly. Please call the office if you need further assistance.

3. Will Parcel Viewer data work with Parcel Locator GIS?

The GIS Data on the Parcel Viewer CD no longer works with the Parcel Locator GIS application developed for the Lancaster County Association of Realtors. Parcel Locator was not developed by the county and is no longer supported by the developer. Based on the status of Parcel Locator, we will not be able to provide Parcel Viewer data in a format that supports Parcel Locator. Parcel Viewer does, however, include a GIS data viewing application which can be used to view and query the data on that CD.

4. I have a question about flood plain lines.

Lancaster County GIS staff cannot resolve issues related to flood plain boundaries or determinations about whether a specific property is in a flood plain. Your first stop should be the office for the municipality which a property is located in. For all other questions about flood insurance or the National Flood Insurance Program (NFIP), please contact the NFIP Help Center at 1-800-621-3362 or visit www.FloodSmart.gov

To view Flood Insurance Rate Maps or an interactive map showing Flood Hazard Areas for that location, use the FEMA Flood Map Service Center. FEMA Flood Map Service Center

5. How do I get to the GIS Office?

For driving directions to 150 N. Queen Street, see Google Maps below. To get to
the GIS office, enter 150 N Queen St at the Binn's Park stage entrance and
follow the corridor to the right, to the elevators. Go to the third floor, and the IT
Help Desk will be on your right. Driving Directions

6. When is the Parcel Viewer released and how much is it? What does it contain?

The Parcel Viewer is released quarterly in March, June, September, and December (usually mid-month). It costs $37.50 + tax ($39.75 total). It contains parcel data (lines, owner info, acreage, and assessment values), roads, zoning, ADC index, tile index, school districts, and municipality boundaries. It also contains an application to view the data if you do not have ESRI products, the data is in shapefile format and can be used with ESRI products.

GIS Request Forms

7. What kind of maps do you sell and what is the cost?

We sell Production maps which are available in three sizes at standard and non-profit rates. Prod maps have set layers and a fixed layout. Any request beyond a Prod map would become a Custom Map; they are available at a rate of $75.00/hr + tax or $15.00/hr for nonprofits.

Product List

8. Do you sell a countywide map?

We do not. However, the Lancaster County Visitors Bureau offers a fold up countywide map at no charge. Another option is to purchase an ADC Map at a convenience store or book store.

Lancaster County Visitors Bureau

9. What kinds of payments do you take for GIS maps and services?

We take cash, checks and Visa, MasterCard and Discover credit cards. Checks can be made payable to Lancaster County GIS.

10. Where do I get a ‘plot plan’ of my property (in order to get a permit for an addition or new construction)?

You can get a plot plan or tax map of your property through either the GIS
or the Property Assessment Office, both on the 3rd floor of 150 N. Queen St.
They are $10 + tax for an 8.5”x11” size map, if you need anything larger, GIS will
make it.

11. I looked at your website and my neighbor’s building is on my property, can I take any action?

If there is a question about the GIS positioning of a parcel boundary, a GIS
mapping technician will use a recorded deed and/or subdivision plan to
determine if any corrections need to be made in the GIS data.

The GIS parcel lines are merely representations of the legal description found in
the respective deed, and are shown for illustrative purposes only. The actual
position and location of property lines on the ground should be determined by a
Professional Land Surveyor licensed in the Commonwealth of Pennsylvania.

12. I don’t want to pay $100 for a map of my house with a photo; do you have anything less expensive?

Yes, 8.5"x11" Prod maps with the aerial photo are $10 plus tax, 11"x17" Prod maps are $25 plus tax.

13. Can you fix errors on my GPS or internet map (Bing, Google, Mapquest, ect.)?

We can look at the error to see if it is correct in our data. However, you will
need to report it directly to the company that maintains the data for your GPS unit
or for the mapping website. Most of these companies have a way to report errors
through their websites. The two main companies are Navtaq and Tele Atlas.